Do you use an electronic health record and patient portal?
We have a HIPAA compliant and secure electronic health record. We communicate with patients through our secure patient portal. The patient portal is designed to facilitate communications with patients on logistical and operational issues. If clinical issues are brought up in the portal, we will triage them through the nurse and arrange for a visit with the physician if appropriate. If patients desire clinical care through the portal, we will bill them for the time incurred.