What is Your Cancellation Policy?
We require 48- hours’ notice in the event you need to reschedule or cancel your appointment to avoid being charged a late cancellation fee. Cancellations are accepted business days from Monday through Friday between 9:00 a.m. – 5:00 p.m. We exclude evenings and weekends when our offices are closed.
Any cancellation or reschedule requests that come in after business hours will be handled on the next business day we are open. If a holiday occurs during the normal cancellation period, this schedule adjusts as one day later than stated depending on when the holiday occurs.
If severe weather or a natural disaster makes it difficult or unsafe to travel, the appointment may be delayed or cancelled without penalty.